I'm playing on Steam

When Governor of Poker 3 does not load on Steam, follow these steps:

1. Go to your Game Library
2. Right Click on the Game, then "Properties"
3. Then go into the "Local Files" Tab and click on "Verify Integrity of Game Files"

If it still does not load, our support agents might ask you to send a DXDiag report, a crash report or game logs. Click HERE to find out how to run a DXDiag report, crash report or game logs.

I'm playing on Facebook Gameroom

When the game does not load on Facebook Gameroom, try to follow these steps:

1. Uninstall Governor of Poker 3
2. Uninstall Facebook Gameroom
3. Reinstall Facebook Gameroom and Governor of Poker 3

If after following these steps, you still cannot play the game, our support agents can ask you to send a DXDiag report.
This file includes information about your operating system. This could be very helpful to our support team and developers to find out what happened.
There is no personal information in these files and we will not share this information with third-parties. Check out how to send a DXDiag report HERE.

I'm playing on Web

When Governor of Poker 3 does not load in your browser you can try the following

1. Refresh your browser page
2. Check if you're running the latest version of your browser. If not, update and restart your browser
3. Restart your browser anyway
4. Empty your browser history and clear your cache
5. Use a different browser

I'm playing on Mobile...

ANDROID DEVICE
If you have an Android device and the game doesn't load, please empty your cache by following these steps:

1 . Open settings menu.
2. Select "Apps" or "Application Manager."
3. Look for Google Play Store and tap it.
4. Tap Clear Data.
5. Tap Clear Cache.
6. Open App

iOS DEVICE
When Governor of Poker 3 does not load on your iOS Device you can try the following:

1. Double click the home button to open your recently used apps.
2. Swipe left or right to find the game
3. Wipe up on the game preview to close the game
4. Restart the game
5. When the game is still not loading, please restart your mobile device

If there is no update available in the AppStore but the game tells you to update to the latest version, you will need to navigate back to the app store and manually drag the screen to trigger the refresh. The app store does not 'auto-refresh' when updates are released in rapid succession.

You can check the Apple Support Page for more information or follow these steps above.

I'm playing on Microsoft Store

When the game does not load on Microsoft Store, try to follow these steps:

1. Open your Start menu, scroll down the list of installed applications and find Governor of Poker 3
2. Right-click on it and uninstall Governor of Poker 3
3. Reinstall Governor of Poker 3