We understand how stressful this situation can be, and we're here to help you recover your account. While we take every measure to keep the game secure, it’s also important for players to take steps to protect their accounts. Keeping your account information private is key, as we can’t be responsible for any losses related to how the account is managed on your end.

Before you contact our support team please take the following steps first

Secure Your Email Account: Change the password of the email associated with your game account to prevent further breaches.

Secure your Facebook account: Change the password of your Facebook account associated with your game account.

Change Your Password Immediately: Update your GOP password to something strong and unique to regain control of your account. 
1.    Go to our website 
2.    Click “Forgot password”
3.    Fill out your email address > click send

To Contact Support: Click the “Contact us" button on this page, contact us via webchat or use the ingame “contact us” feature. Settings > Contact us