If you're not able to purchase chips or other items from our shop please check if you have linked a valid payment method to your Google Play Store or Apple App store. Also check if you have a stable internet connection. If you still can't purchase chips please connect your account to an email address. Follow the steps in this FAQ.
Now you can use your PC to surf to: https://www.governorofpoker.com/games/governor-of-poker-3/play/
and login with your email address and password.
If you keep having this issue, please contact our customer support team in-app or send an email to email@example.com