I can't update the game

I'm playing on SteamWhen Governor of Poker 3 does not load on Steam, follow these steps:1. Go to your Game Library2. Right Click on the Game...

Send a DxDiag report, crash report or game logs

I can't update on Steam/Facebook GameroomWhen you are playing Governor of Poker 3 via Steam or Facebook Gameroom and you have some issues pl...

The game doesn't load

AndroidIf you have an Android device please empty your cache by following these steps: 1 - Open settings menu.2 - Select "Apps" or...

What to do after a disconnection?

If you experience a disconnection, we recommend closing the application and restarting it. Here's how you can close the app:AndroidWhen the ...

Lost my chips - because of a technical issue

Losing chips, because of an error, freeze or disconnect is never fun but most of the time it's not all lost! Cash gamesThe game will automa...

Error 001: Initializing Google Play Store failed

This error is usually given on a login attempt and the reason is that the game can't connect to the Google Play Store (App). Usually, a res...

How can I restart the app if I am experiencing issues?

If you're experiencing technical issues due to connection or other device issues, you might want to restart the app and reopen it again. Her...

iOS - How can I improve performance on my device?

Players using iOS devices (iPhones and iPads) may experience some technical issues if they are not running on iOS 12 or higher. In order to ...

High Performance Setting

The High Performance button in the in-game settings are for players with certain devices. The following effects will occur turning on/off th...

Mobile Push Notifications

What are Mobile Push Notifications?Push Notifications are an alert you receive on your mobile device (iOS, Android) about the game (new rele...