Technical Difficulties – First steps

Connection Issues:Check for server Issues FirstLook for announcements or updates from our official channels to see if there are any server i...

I can't update the game

I'm playing on SteamWhen Governor of Poker 3 does not load on Steam, follow these steps:1. Go to your Game Library2. Right Click on the Game...

The game doesn't load

AndroidIf you have an Android device please empty your cache by following these steps: 1 - Open settings menu.2 - Select "Apps" or...

Lost my chips - because of a technical issue

Losing chips, because of an error, freeze or disconnect is never fun but most of the time it's not all lost! Cash gamesThe game will automa...

Error 001: Initializing Google Play Store failed

This error is usually given on a login attempt and the reason is that the game can't connect to the Google Play Store (App). Usually, a res...

How can I restart the app if I am experiencing issues?

If you're experiencing technical issues due to connection or other device issues, you might want to restart the app and reopen it again. Her...

iOS - How can I improve performance on my device?

Players using iOS devices (iPhones and iPads) may experience some technical issues if they are not running on iOS 12 or higher. In order to ...

Mobile Push Notifications

Enabling push notifications will alert you to:•    Team Challenge start•    Daily Activities•    Golden/Black ...