Technical Difficulties – First steps

Connection Issues:Check for server Issues FirstLook for announcements or updates from our official channels to see if there are any server i...

I can't update the game

I'm playing on SteamWhen Governor of Poker 3 does not load on Steam, follow these steps:1. Go to your Game Library2. Right Click on the Game...

The game doesn't load

AndroidIf you have an Android device please empty your cache by following these steps: 1 - Open settings menu.2 - Select "Apps" or "App...

Error 001: Initializing Google Play Store failed

This error is usually given on a login attempt and the reason is that the game can't connect to the Google Play Store (App). Usually, a res...

Error 301 - This feature is not available for your mobile device

Error 301 is shown when you try to play with a Guest account and we're not able to determine a Unique Device ID. We need the unique ID to cr...

What should I do if I encounter a bug or crash?

We are committed to providing our players with an enjoyable gaming experience and continuously strive to minimize technical issues while mai...