I did not receive my purchase

If you did not received your purchase it could help to restart the game. When you still haven't received your purchase please contact our c...

How can I buy chips or tickets?

Open the game and click the chips icon or ticket icon. You will find these at the top left of your screen. The shop will open and you can se...

How to get rid of ads

We understand that you rather not wish to see the ads while playing.Poker World is a free to play game. Ads allow us to keep improving the ...

How to get free chips and tickets

In Poker World you can play every day for free chips and you even can win a free ticket!Click the green “free”button at the bottom left of y...

I cannot make inapp purchases

There could be several reasons why you cannot purchase chips,tickets or spins.The ingame shop will need to contact Google Play Store or Appl...

Android - Accidental purchase

To prevent this it is best to change the settings of your mobile phone or tablet. Please visit the support page of Google Playstore for how ...

IOS - Accidental purchase

To prevent this, please change the settings of your mobile phone or tablet. Visit the support page of Apple for instructionsUnfortunately, w...

Where can I find my Apple transactions?

Apple App Store/iTunes You can find your Apple Transaction receipts by opening the iTunes Store App and scrolling to the bottom and clicking...

Where to find my Google Play transactions?

You can always find your Google receipts using Google Wallet or the Google payment center Just sign in with the same Google Account you pur...