Stay safe

When playing online, it's important to stay safe and avoid sharing personal information with strangers. To stay safe, please avoid sharing t...

What do I do if I get hacked?

If you detect suspicious behaviour in your account, please contact our support at support@monopoly-poker.com, attach a screenshot and provid...

Playing fair and being a good opponent

At MONOPOLY Poker, we value a fair game.  And it's very important to us to keep the game clean and fair for everyone. To ensure yo...

I've been harassed. What should I do?

If you've been subject to or have witnessed harassment in the game, it's important to take the pertinent steps.We recommend the following:Ta...

How to report a player

If you witness or are a victim of foul language, spam, harassment, doxing, multiple account players or any other suspicious, harmful activit...

Unwanted (private) chat messages

If you receive unwanted messages or toxic communications in the private chat, you can mute the player who sent them. After that, you will no...

How to report abuse or appeal a moderation decision?

 We want to ensure that our game is both enjoyable and safe for everyone at all times. If you encounter any abusive or offensive c...